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Avaya 2U00210A Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Avaya Unified Communications Solutions | - Collaboration and messaging solutions - Avaya UC product portfolio overview |
| Deployment and Integration Concepts | - IP telephony and SIP fundamentals - Integration with enterprise communication systems |
| Unified Communications Fundamentals | - Core concepts of unified communications - Business value and use cases |
| Sales Positioning and Customer Scenarios | - Mapping solutions to business needs - Identifying customer requirements |
Avaya APSS Unified Communications Online Test Sample Questions:
Question 1
HOTSPOT
Using one-X@ Mobile to place outbound calls through the enterprise has multiple benefits. For each subject, select the corresponding one-X Mobile@ benefit statement from the drop-down list.
Question 2
You are working with Leslie, who is an existing Avaya client with a legacy voicemail system. She asked what a current voicemail solution, like Avaya Aura@ Messaging, offers as part of a UC solution. Which two features would you want to discuss with Leslie? (Choose two.)
A. Voicemail is translated into the default language of the mailbox
B. Voicemail is accessible using: any phone, any web browser, desktop clients, and even speech commands
C. Voicemail is automatically converted from speech to text and displayed in email clients such as Outlook or Lotus Notes
D. Desktop clients can offer: visual voicemail, or display a message waiting light as well as the number of unread message
Question 3
HOTSPOT
Managers and executives at different client organizations often have different titles yet perform the same function. So instead of an IT Manager, you may be working with a C level officer such as a chief technical officer. Match the officers and managers, listed below, with the Avaya Web Conferencing benefit that would be of interest to them, for each feature, select the corresponding benefit from the dropdown list.
Question 4
Your client Jean, is considering getting unified messaging from Microsoft@. What are three differentiators of Avaya Aura@ Messaging that you might point out to Jean? (Choose three.)
A. Domination of the productivity applications market segment
B. A choice of TUIs (telephone user interfaces) for DTMF (dual tone multi frequency) control and multiple remote or mobile access solutions
C. An option to store voicemail separately from email or along with multiple 3rd party emails
D. Superiority at working with messages, calendars, and contacts
E. Single server or multi-server deployment with a centralized or decentralized topology
F. An all-in-one approach to voicemail, email, fax, auto attendant and speech recognition
Solutions:
| Question 1 Answer: Only visible for members | Question 2 Answer: B,D | Question 3 Answer: Only visible for members | Question 4 Answer: C,D,F |






