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Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IP Office SME Communications Fundamentals | - Platform and Components Overview
|
| Topic 2: Feature Implementation and Services | - IP Office Functional Services
|
| Topic 3: Installation, Configuration and Licensing | - System Setup Tasks
|
| Topic 4: Troubleshooting and Maintenance | - Problem Analysis Techniques
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
An IP Office CCR administrator examines a CCR agent's user profile in Manager. The administrator discovers that on the user's Telephony tab the "Forced Login" checked box is grayed out. What does this mean?
- A. CCR Agent is checked on the user's telephony tab.
- B. All of the CCR licenses are being used.
- C. The CCR Agent is not an CCR administrator.
- D. The CCR agent is in After Call Work (ACW).
- E. The CCR Agent is not logged into the phone.
Correct Answer: A 🗳️
A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an existing Juniper VPN gateway for their remote workers and would like to provide hard phones for their remote workers to login at home. Which two are needed to accomplish this? (Choose two.)
- A. 4620 IP Phone with VPN software
- B. VPN Phone license for each remote worker
- C. VPN gateway for each remote worker
- D. 1616 IP Phone with VPN software
- E. Modified 46vpnsettings.txt file
Correct Answer: A,E 🗳️
Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)
- A. Selective View
- B. Snapshot
- C. Resource View
- D. Continuous Log
- E. Development Tracing
Correct Answer: B,D 🗳️
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)
- A. Backup Server IP Address configured on IP Office
- B. License for the secondary VoiceMail Pro Server
- C. Primary Server IP Address configured on the secondary server
- D. Secondary VoiceMail Pro Server installed on the network
Correct Answer: A,D 🗳️
A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?
- A. IP Office Ultimate Edition
- B. IP Office Essential Edition
- C. VM Pro ScanSoft TTS
- D. IP Office Preferred Edition
- E. Voicemail Pro VB Script License
Correct Answer: D 🗳️
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