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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

Question 1

A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with Avaya Voice Portal (AVP) integration. Which installation requirement stores all that configuration of the AVP Connector?

A. Voice Portal Connector
B. Voice Portal Configuration Database
C. Voice Portal Postgres Database
D. Microsoft MVC

Question 2

A customer with Avaya Contact Center Control Manager (ACCCM) will provide their own database. Which two statements are accurate regarding the database? (Choose two.)

A. MSSQL Express Versions cannot be used.
B. The database can be Microsoft SQL (MSSQL) or Sybase.
C. Windows Database authentication can be used.
D. The database must be MSSQL 2008.
E. SQL authentication must be activated for the database.

Question 3

When trying to login info the Avaya Contact Center Control Manager (ACCCM) web portal for the first time, you receive a message that the authentication failed. You know that you need to look in the c:\windows\system32 folder and the windows\syswow64 folders.
What is the name of the file you need to check?

A. passwdconf.xml
B. nav360config.xml
C. passwd.conf
D. authconfig.xml

Question 4

Which two databases are created by default for the Avaya Contact Center Control Manager (ACCCM)?

A. ACCCM
B. ACCCM Importer
C. ACCCM AVP
D. ACCCM one-X
E. ACCCM Sync

Question 5

A customer plans to install Avaya Contact Center Control Manager (ACCCM) with integration to Record, one-X, Voice Portal and Workforce Optimization (WFO).
Which connector affects the size and number of servers required?

A. One-X
B. Recorder
C. Voice Portal
D. Workforce Optimization (WFO)

Solutions: