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IIC C131 Exam Syllabus Topics:

IIC Advanced Skills for the Insurance Broker and Agent Sample Questions:

1. The senior manager of XYZ Trucking Company has received her company's automobile renewal policy, and considers the premium excessive. She asks her broker what exposures are covered under the policy. What will her broker make her aware of?

A) The non-owned exposure could include XYZ's own trucks.
B) There could be a non-owned exposure if XYZ's employees use their own vehicles for company business.
C) There could be an owned exposure if the directors and officers use their personal vehicles to attend trade shows.
D) The owned exposure includes rented vehicles that replace any of XYZ's vehicles.

2. Charlotte, a broker, is meeting a potential client in person, and hopes to close the new business account. The potential client is a contractor, a line of work which Charlotte also has past experience in.
a) Explain how Charlotte can present herself professionally in the meeting to establish credibility with the client.
b) Explain the value of establishing credibility with the client and the value Charlotte brings to the interaction.

3. Which phrase will best help an intermediary close a sale, after presenting the proposal to a client?

A) "Would you like to insure with our company?"
B) "Do you have any objections?"
C) "Which day would you like the payment plan to start?"
D) "How does our proposal compare to your current coverage?"

4. Which clause is a refusal to accept liability for damages that might occur?

A) Indemnity provision
B) Risk retainer
C) Hold harmless agreement
D) Disclaimer

5. Which person would be hired by another contractor, because of her experience in a particular trade, to complete a portion of a larger project?

A) Inspector
B) Subcontractor
C) Consultant
D) Project manager

Solutions: