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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Fundraising and Engagement | - Donor Management
|
| Reporting, Analytics, and Integration | - Integration Concepts
|
| Case Management and Service Delivery | - Service and Case Tracking
|
| Program and Service Management | - Program Lifecycle Management
|
| Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender. On which object should the consultant create the custom "Gender" field?
A) Contact
B) Account
C) Affiliation
D) Relationship
2. A nonprofit wants to be in full compliance with Salesforce best practices for data security and has asked its consultant for an evaluation. Which tool should the consultant use to provide this assessment?
A) NPSP Health Check
B) Salesforce Optimizer
C) Salesforce Health Check
D) Shield Platform Encryption
3. A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?
A) Actionable Relationship Center (ARC)
B) Actionable Segmentation
C) Action Plans
4. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP. Which custom report type should the consultant use to create the report?
A) Program Engagements with or without Household Account3
B) Contacts with or without Relationships
C) Contacts with or without Service Participants
D) Service Participants with or without Program Engagement
5. A nonprofit organization wants to produce gift acknowledgement letters by using predefined Nonprofit Cloud templates. What should be added to the page layouts?
A) The Create Summary button
B) The Generate Document button
C) A FlexCard
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |






