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Salesforce Plat-UX-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Prototyping & Validation | - Prototyping Methods - Usability Testing and Iteration | |
| Salesforce Platform UX Implementation | - Mobile UX and Responsive Design - Declarative UX Configuration - Lightning Design System (SLDS) | |
| Discovery | 13% | - User Needs and Requirements Gathering - Salesforce UX Personas and Processes - Research Methods and Tools - Business Value of Salesforce UX |
| Design Strategy & Solutioning | - Journey Mapping and Experience Design - Problem Definition and Scoping | |
| UX Fundamentals | 16% | - Branding and Visual Design Impact - Human-Centered Design Principles - Accessibility and Inclusive Design - Usability and Information Architecture |
Salesforce Certified Platform User Experience Designer Sample Questions:
Cloud Kicks (CK) has hired a UX Designer to help with the design of its Experience Cloud site. CK wants to understand the structure and layout of the navigation menu. Which activity should the designer use while card sorting?
- A. Compare two versions of the navigation menu mockups to see which performs better.
- B. Arrange pages in the navigation menu by alphabetical order.
- C. Have users sort the cards based on similar categories or groups.
Correct Answer: C 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
Which elements of visual design should be used to better translate style and branding guidelines?
- A. Typography, Color, Imagery
- B. Sketching, Wireframes, Storyboards
- C. Wireframes, Personas, Blueprints
Correct Answer: A 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
A UX Designer presents a creative design approach to solving end-user problems, beginning with identifying their needs and ending with creating solutions that meet those needs. Which approach is being followed?
- A. Human Centered Design
- B. Communication Design
- C. User Experience Design
Correct Answer: A 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
Cloud Kicks (CK) wants to build a custom component for a complex opportunity process. CK's UX Designer is creating a three-step flow with modals and needs to select the main buttons for the "Continue", "Cancel", and "Back" actions. Which set should be chosen to adhere to the Salesforce Design System guidelines for button usage?
- A. Brand button for "Continue", "Cancel", and "Back"
- B. Brand button for "Cancel" and "Continue"; Neutral button for "Back"
- C. Neutral button for "Cancel" and "Back"; Brand button for "Continue"
Correct Answer: C 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
A UX Designer is asked to design a new component built on Salesforce Lightning. What should be their first step?
- A. Find and review relevant AppExchange packages.
- B. Import the appropriate Salesforce design tokens into their design software.
- C. Become familiar with the Salesforce Lightning Design System (SLDS) component blueprints.
Correct Answer: C 🗳️
Explanation: Only visible for PassReview members. You can sign-up / login (it's free).
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