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Salesforce Sales-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
| Lead Management | 12% | - Lead qualification and conversion - Lead scoring and routing |
| Sales Cloud Configuration | 16% | - Sales Cloud features and customization - Sales processes and workflows |
| Account and Contact Management | 12% | - Contact management best practices - Account hierarchy and relationships |
| Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
| Practical Application of Sales Cloud Expertise | 33% | - Sales Cloud implementation strategies - Customer success and solution delivery - Scalability and maintainability |
Salesforce Certified Sales Cloud Consultant Sample Questions:
Question 1
A custom lead qualification process was implemented at Universal Containers over a year ago.
The process has been underutilized by sales reps. A consultant suggested that the reason why adoption of the process by sales reps is poor is due to a lack of executive sponsorship. Why is executive sponsor involvement so important for success?
A. Executive sponsors ensure there Is a workable solution.
B. Executive sponsors are champions of the project.
C. Executive sponsors support the system after launch.
Question 2
Cloud Kicks needs to set sales quotas for all sales reps. Which solution should the consultant consider?
A. Enable Forecast Quotas from Setup.
B. Assign quota values by profile.
C. Use the Data Import Wizard.
Question 3
Universal Containers is analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts. What should a consultant recommend to build this report?
A. Roll-up summary flied
B. Reporting snapshot
C. Cross filter
Question 4
Cloud Kicks needs a way to test major configuration changes, including data migrations, without impacting the production org before go-live. What should the consultant recommend?
A. Testing directly in Production
B. A Developer Edition org unrelated to production data
C. A Full or Partial Copy Sandbox
Question 5
Cloud Kicks noticed its data quality has degraded since its initial Sales Cloud implementation and is working with a consultant to develop a data management plan. The consultant suggested some best practices for creating, processing, and maintaining data. Which functional area can be improved by using third-party data enrichment tools?
A. Monitoring changes and updates
B. Owning roles and records
C. Enforcing validation rules
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: A |






