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HP Selling HP BSM Solutions Sample Questions:

1. Which statement best links a customer problem to a solution capability for the entire BSM solution?

A) Problem: determining which events matter and which are just "noise" Solution: Operations Manager (i)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)
D) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)

2. Which customer challenge does BSM Application performance management most specifically address?

A) inability to provide a holistic and cross-domain view of their entire IT infrastructure
B) need to develop a multi-screen monitoring view of the cross-domain infrastructure
C) inability to detect the root-cause of an application problem
D) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)

3. Which System Management business challenges are solved by implementing HP's BSM solution? (Select two.)

A) reducing data center power consumption
B) lowering costs around improved team efficiency
C) tracking quality errors in application testing
D) improving operations through greater system visibility
E) saving time and money via an automated time tracking application

4. Which customer challenge does BSM Network Management most specifically address?

A) need to develop a multi-screen monitoring view of the cross-domain infrastructure
B) inability to detect the root-cause of an application problem
C) inability to provide a holistic and crool;ss-domain view of their entire IT infrastructure
D) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)

5. Which IT activities are supported by the BSM Systems Management Solution? (Select two.)

A) proactively enforcing policy and compliance reporting
B) providing cross-domain visibility of IT infrastructure events to remove duplication
C) improving consistency in application testing
D) end user monitoring to track business service levels
E) providing faster mean time to resolution (MTTR)

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