CITM-001 Actual Questions Answers Pass With Real CITM-001 Exam Dumps
CITM-001 Dumps Prepare Your Exam With 82 Questions
The Certified Information Technology Manager (CITM) certification is valid for three years, and candidates need to renew their certification after this period. Certified Information Technology Manager (CITM) certification renewal process involves earning 60 continuing education units (CEUs) within the three-year period. CEUs can be earned by attending training programs, conferences, seminars, and workshops related to IT management. Overall, the CITM certification exam is an excellent way for IT professionals to validate their skills and knowledge in IT management and enhance their career prospects.
The CITM certification exam is an online, proctored exam that consists of 180 multiple-choice questions. Candidates have three hours to complete the exam, and they must score at least 70% to pass. CITM-001 exam is designed to test the candidate's knowledge and understanding of IT management principles and practices. CITM-001 exam is based on the CITM certification program's body of knowledge, which covers various topics related to IT management.
NEW QUESTION # 27
Which three are the business models that an international firmmight adhere to? (Choose three)
- A. Intellectual Synergy
- B. Multinational Driven
- C. Integrated Global IT
- D. Independent Operations
Answer: B,C,D
Explanation:
According to the CITM study guide, an international firm can adopt different business models depending on its degree of global integration and local responsiveness. The study guide identifies four types of business models: international, multidomestic, global, and transnational. These are similar to the typology of multinational companies proposed by Bartlett and Ghoshal (1989). The study guide defines each business model as follows:
International: The firm operates in multiple countries but has a low degree of global integration and local responsiveness. The firm's subsidiaries are largely independent and follow the parent company's strategy and culture. The firm exploits its core competencies and capabilities across different markets without much adaptation. This business model is also known as the international projector or the centralized exporter.
Multidomestic: The firm operates in multiple countries and has a high degree of local responsiveness but a low degree of global integration. The firm's subsidiaries are highly autonomous and tailor their products and services to the specific needs and preferences of the local markets. The firm sacrifices efficiency and standardization for differentiation and customization. This business model is also known as the multinational driven or the decentralized federation.
Global: The firm operates in multiple countries and has a high degree of global integration but a low degree of local responsiveness. The firm's subsidiaries are highly dependent on the parent company and follow a standardized and centralized strategy and culture. The firm leverages economies of scale and scope to achieve cost efficiency and competitiveness. This business model is also known as the integrated global IT or the coordinated federation.
Transnational: The firm operates in multiple countries and has a high degree of both global integration and local responsiveness. The firm's subsidiaries are interdependent and collaborate with each other and the parent company to share and transfer knowledge, resources, and best practices. The firm balances efficiency and adaptation to achieve innovation and learning. This business model is also known as the intellectual synergy or the heterarchical network.
Based on these definitions, the three business models that an international firm might adhere to are B, C, and D: Option A is not a valid business model, but rather a characteristic of the transnational business model. References:
CITM Study Guide, Chapter 4: International Business Strategy, pp. 63-66 Bartlett, C.A. and Ghoshal, S. (1989). Managing across borders: The transnational solution. Harvard Business School Press1
NEW QUESTION # 28
Who looks for a quantitative information?
- A. Analytic Decision Maker
- B. Heuristic Decision Maker
Answer: A
Explanation:
An analytic decision maker looks for quantitative information, or data that can be counted or measured in numerical values. An analytic decision maker uses logic, facts, and statistics to make decisions, and prefers objective and structured data. A heuristic decision maker, on the other hand, looks for qualitative information, or data that is descriptive and not expressed numerically. A heuristic decision maker uses intuition, experience, and judgment to make decisions, and prefers subjective and unstructured data. References: CITM Study Guide, page 8, section 2.3; What is Quantitative Data?, paragraph 2.
NEW QUESTION # 29
Which three are examples of Application Software? (Choose three)
- A. Internet Explorer
- B. Unix
- C. Linux
- D. Microsoft Word
- E. Adobe Photoshop
Answer: A,D,E
Explanation:
Application software is a type of computer program that performs a specific personal, educational, or business function. It is designed to help users perform an activity or solve a problem. Application software can be classified into two basic categories: general-purpose and specific-purpose. General-purpose application software can be used for a variety of tasks, such as word processing, web browsing, or image editing. Specific-purpose application software is tailored for a particular domain, such as accounting, engineering, or gaming12 According to these definitions, Adobe Photoshop, Internet Explorer, and Microsoft Word are examples of application software. Adobe Photoshop is an image editing software that allows users to create and modify digital images. Internet Explorer is a web browser software that enables users to access and view web pages.
Microsoft Word is a word processor software that allows users to create and edit text documents. All these software are designed to help users perform specific tasks and are independent of the operating system or hardware.
On the other hand, Linux and Unix are not examples of application software. They are examples of system software, which is a type of computer program that controls and manages the operation of the computer and its peripherals. System software includes operating systems, device drivers, firmware, and utilities. Operating systems, such asLinux and Unix, are system software that provide the basic functions and services for running other software and applications. They are responsible for managing the hardware resources, such as memory, CPU, disk, and network, and providing the user interface, such as command-line or graphical. System software is essential for the functioning of the computer and is usually pre-installed or embedded in the computer123 References: 1: Application software | Definition, Examples, & Facts | Britannica, 2: What is Application Software? App Software Examples and Basics - Quickbase, 3: Application software - Wikipedia
NEW QUESTION # 30
Data are often proprietary or confidential.
- A. False
- B. True
Answer: B
Explanation:
Data are often proprietary or confidential because they contain valuable information that can give a competitive advantage to the owner or affect the privacy of the individuals or entities involved. Data can be classified into different levels of sensitivity and protection, depending on the potential impact of unauthorized disclosure, modification, or loss. For example, data that contain personal, financial, or health information of customers or employees are usually considered highly confidential and require strict security measures. Data that contain trade secrets, intellectual property, or strategic plans are also typically proprietary and confidential, as they can affect the market position or reputation of the owner. Data that are public or non-sensitive, such as general information about products or services, may not require the same level of protection, but still need to be managed and maintained properly. References: CITM Course Outline, Module
6 - Data Management, Section 6.1 - Data Classification and Protection; Sample Exam, Question 72.
NEW QUESTION # 31
Which methodology is basedon the notation of functions;programs consist of modules to meet functional requirements?
- A. Model Approach
- B. Structured Approach
- C. Transnational Approach
- D. Object-Oriented Approach
Answer: B
Explanation:
The Structured Approach is a methodology that is based on the notation of functions; programs consist of modules to meet functional requirements. The Structured Approach focuses on the processes involved in a software system, modeling them as a series of connected steps. It follows a top-down approach, breaking down complex systems into smaller, simpler parts that can be more easily understood. It also focuses on the data that a software system manipulates, modeling it as data flows between processes. It emphasizes the functional decomposition of a software system into smaller, independent functions12. References: 1: Difference between Structured and Object-Oriented Analysis12: Traditional vs. Object-Oriented Approaches: Object-Oriented Approach: Analysis2
NEW QUESTION # 32
In a multi-user design One group usually developsthe systems for use by another group
- A. False
- B. True
Answer: B
Explanation:
In a multi-user design, one group usually develops the systems for use by another group. This is because different groups of users may have different needs, preferences, and expectations for the system. For example, a system that is designed for the accounting department may not be suitable for the marketing department, or a system that is designed for the managers may not be user-friendly for the employees. Therefore, a multi-user design involves identifying the target users, analyzing their requirements, designing the system accordingly, and testing the system with the users. A multi-user design also requires coordination and communication among the developers and the users, as well as among different user groups, to ensure that the system meets the needs and expectations of all stakeholders. References: Multi-User Operating System - GeeksforGeeks; Multiple Group Design: Definition & Examples - Study.com; Chapter 10: Information Systems Development
NEW QUESTION # 33
In object-oriented approach, program consists ofinterrelated classes of objects.
- A. False
- B. True
Answer: B
Explanation:
In object-oriented approach, a program is composed of classes and objects that interact with each other through messages. A class is a blueprint that defines the attributes and behaviors of a group of similar objects.
An object is an instance of a class that has its own state and canperform actions defined by the class. Objects can be related to each other through different types of relationships, such as inheritance, association, aggregation, and composition. Object-oriented approach aims to model the real-world entities and problems in terms of objects and their interactions, making the program more modular, reusable, and maintainable. References: Object Oriented Approach - Online Tutorials Library, What is object-oriented programming? OOP explained in depth - Educative, Object-oriented programming - Wikipedia
NEW QUESTION # 34
Which of the following is a ninth step in Systems Design Life Cycle?
- A. Operations
- B. Conversion
- C. System Analysis
- D. Building
Answer: B
Explanation:
Conversion is the process of changing the existing system to the new system. It involves transferring data, installing hardware and software, training users, and decommissioning the old system. Conversion is the ninth step in the Systems Design Life Cycle, according to the CITM study guide1 References: 1 CITM Study Guide, Chapter 4: System Development Life Cycle, page 4-14.
NEW QUESTION # 35
Which key is used to create a link and relationship between tablesin a relational database?
- A. Secondary Key
- B. Foreign Key
- C. Primary Key
Answer: B
Explanation:
A foreign key is a column or a set of columns in one table that references the primary key of another table. It is used to create a link and relationship between tables in a relational database. A foreign key ensures that the values in the referencing table match the values in the referenced table, thus maintaining the referential integrity of the database12. A foreign key can also be used to implement constraints such as cascading updates or deletes3. References: 1: CITM Study Guide, Chapter 3: Database Management Systems, Page 41. 2: Types of Keys in Relational Model (Candidate, Super, Primary, Alternate and Foreign) 3: Database Keys: The Complete Guide (Surrogate, Natural, Composite & More)
NEW QUESTION # 36
_____________ occurs because the data we want may not be directlyunder the read-write heads.
- A. Sequential delay
- B. Seek time
- C. Rotational delay
- D. Collision time
Answer: C
Explanation:
Rotational delay is the time it takes for the desired sector of the disk to rotate under the read-write head after the head has been positioned at the correct track. It depends on the rotational speed of the disk and the position of the sector relative to the head. It is one of the components of data access delay, along with seek time, transmission delay, and processing delay. References: Delays in Computer Network - GeeksforGeeks, Access time - Wikipedia
NEW QUESTION # 37
A ________ is an association between entities.
- A. Categorization
- B. Specialization
- C. Generalization
- D. Relation
Answer: D
Explanation:
A relation is a type of association that describes how two or more entities are related to each other. A relation can have different properties, such as cardinality, optionality, and directionality, that specify the nature and constraints of the association. A relation can also have attributes that store information about the association.
For example, a relation between Employee and Project entities can have an attribute called Role that indicates the role of each employee in each project. A relation can be represented by a line connecting the entities in an entity-relationship diagram (ERD). References: Association and Associative entity - IBM, When to use Associative entities? - Stack Overflow, [Entity-Relationship Model - Tutorialspoint].
NEW QUESTION # 38
Which application provides away to share documents betweenmultiple devices?
- A. Itunes
- B. Eventnote
- C. Whatsup
- D. Dropbox
Answer: D
Explanation:
Dropbox is a cloud-based file sharing application that allows users to store, sync, and share documents, photos, videos, and other files across multiple devices. Users can access their files from any web browser, desktop app, or mobile app, and share them with others via links or folders. Dropbox also offers security features such as encryption, password protection, and remote wipe. References: File sharing - Easily share files, documents, and links - Dropbox, Best file sharing apps in 2024 | Tom's Guide
NEW QUESTION # 39
Which feature supports more than one processor?
- A. Multiswitching
- B. Multitasking
- C. Multiprocessing
- D. Multithreading
Answer: C
Explanation:
Multiprocessing is a feature that supports more than one processor in a computer system. It allows multiple processes to run concurrently on multiple CPUs (or cores), thus increasing the performance and throughput of the system12. Multiprocessing can be achieved by using either multiple physical processors or a single processor with multiple cores3. Multiprocessing can also be classified into symmetric multiprocessing (SMP) and asymmetric multiprocessing (AMP), depending on how the processors are coordinated and share resources4.
Multiprocessing is different from other features such as multiprogramming, multitasking, and multithreading. Multiprogramming is the ability of an operating system to keep multiple programs in the main memory at the same time, ready for execution5. Multitasking is the ability of an operating system to switch between multiple tasks (applications) on a single CPU, giving the illusion of parallelism6. Multithreading is the ability of an application to create multiple threads of execution within a single task, sharing the same memory space and resources7. These features aim to maximize the utilization of CPU and memory, but they do not require more than oneprocessor. References: 1: CITM Study Guide, Chapter 2: Computer Architecture, Page 24-25. 2: Multiprocessing 3: What is Multiprocessing? 4: Symmetric vs. Asymmetric Multiprocessing:
What's the Difference? 5: CITM Study Guide, Chapter 1: Operating Systems, Page 9. 6: CITM Study Guide, Chapter 1: Operating Systems, Page 10. 7: CITM Study Guide, Chapter 4: Object-Oriented Analysis and Design, Page 64.
NEW QUESTION # 40
__________ level describes what datais stored in the database andthe relationships among the data
- A. Logical level
- B. Conceptual level
- C. Physical level
- D. Pictorial level
Answer: B
Explanation:
The conceptual level is a high-level description of the data and its relationships in the database, without specifying how the data is physically stored or implemented. It defines the main entities, attributes, and constraints for the entire database, and is independent of any specific database management system or application. The conceptual level is also known as the logical level, and it is usually represented by an entity-relationship diagram (ERD). References: Conceptual schema - Wikipedia, Navigating the Three Levels of Database Design: Conceptual, Logical, and Physical
NEW QUESTION # 41
__________ describes a group of objects with similar properties.
- A. Classes
- B. Objects
- C. Links
- D. Procedures
Answer: A
Explanation:
Classes are a fundamental concept in object-oriented programming and modeling. A class describes a group of objects that share the same features, constraints, semantics, and behavior. A class is shown as a rectangle with the class name and optionally with compartments for attributes and operations. Classes can be used to model real-world entities or system components. Classes can also have relationships with other classes, such as generalization, association, aggregation, or composition. References: 1 Classes are a fundamental concept in object-oriented programming and modeling. A class describes a group of objects that share the same features, constraints, semantics, and behavior. A class is shown as a rectangle with the class name and optionally with compartments for attributes and operations. Classes can be used to model real-world entities or system components. Classes can also have relationships with other classes, such as generalization, association, aggregation, or composition. References: https://www.cs.toronto.edu/~sme/CSC340F/slides/11-objects.pdf
https://www.cs.toronto.edu/~jm/340S/Slides2/ClassD.pdf
NEW QUESTION # 42
Which of the following is a second step in Systems Design LifeCycle?
- A. Systems Analysis
- B. Specifications
- C. Feasibility Study
- D. Training
Answer: A
Explanation:
Systems analysis is the second step in the Systems Design Life Cycle (SDLC), which is a process for planning, creating, testing, and deploying an information system. Systems analysis involves gathering and analyzing the requirements of the system, such as the user needs, the business objectives, and the functional specifications.
Systems analysis also involves modeling the system using various techniques, such as data flow diagrams, entity-relationship diagrams, and use case diagrams. Systems analysis helps to define the scope and boundaries of the system, as well as the inputs, outputs, processes, and data structures. Systems analysis is essential for ensuring that the system design meets the expectations and needs of the stakeholders. References: 1, 2, 3, 4
https://www.geeksforgeeks.org/system-design-life-cycle-phases-models-and-use-cases/
https://www.geeksforgeeks.org/system-development-life-cycle/
NEW QUESTION # 43
Which design usually begins with specifying the desired output?
- A. Functional design
- B. Organizational design
- C. Structured design
- D. Object-Oriented design
Answer: A
Explanation:
Functional design is a design approach that focuses on the functionality and performance of a system, rather than its structure or appearance. Functional design usually begins with specifying the desired output, such as the goals, objectives, and requirements of the system, and then derives the input, processes, and data needed to achieve the output. Functional design can be applied to various types of systems, such as software, hardware, or business processes. Functional design is often contrasted with other design approaches, such as organizational design, object-oriented design, and structured design, which have different emphases and methods. References:
System Analysis & Design - System Design1
Process models in design and development2
B: Engineering Design3
NEW QUESTION # 44
Which two designs are considered to design a system? (Choosetwo)
- A. Structured design
- B. Organizational Design
- C. Object-Oriented Design
- D. Functional Design
Answer: A,C
Explanation:
Structured design and object-oriented design are two common approaches to design a system. Structured design is a method of breaking down a system into smaller and simpler modules, which can be independently created and tested. Structured design follows a top-down approach, where the system is divided into sub-systems, and then into modules, until the desired level of detail is reached. Structured design is suitable for systems that have well-defined inputs and outputs, and a clear hierarchy of functions. Object-oriented design is a method of modeling a system as a collection of objects, which have attributes and behaviors. Object-oriented design follows a bottom-up approach, where the system is built from reusable and interchangeable components, called classes. Object-oriented design is suitable for systems that have complex interactions, dynamic behavior, and multiple inheritance. Functional design and organizational design are not considered to design a system, but rather to describe the system's purpose and structure. Functional design is a process of defining the functions and processes that the system performs, and how they relate to each other. Functional design focuses on the what and why of the system, rather than the how. Organizational design is a process of defining the roles and responsibilities of the people and units involved in the system, and how they communicate and coordinate with each other. Organizational design focuses on the who and where of the system, rather than the how. References: Structured Design - an overview | ScienceDirect Topics, Object-Oriented Design - an overview | ScienceDirect Topics, Functional Design - an overview | ScienceDirect Topics, [Organizational Design - an overview | ScienceDirect Topics]
NEW QUESTION # 45
Important decision may require more care inanalyzing data.
- A. False
- B. True
Answer: B
Explanation:
Important decisions may require more care in analyzing data because they have higher stakes, greater uncertainty, and more complexity. Data analysis can help managers to identify patterns, trends, correlations, and causal relationships that can inform their decision making. Data analysis can also help managers to evaluate alternatives, test hypotheses, and predict outcomes. However, data analysis is not a substitute for judgment, intuition, and creativity. Managers should also consider the quality, reliability, and validity of the data, as well as the ethical and social implications of their decisions. References: CITM Course Outline, Sample Exam - GAQM, TEST 1 2020, questions and answers - CITM 102 TEST BANKS ... - Studocu
NEW QUESTION # 46
How many techniques are available to the design team forcollecting data?
- A. Three
- B. Four
- C. Five
- D. Six
Answer: C
Explanation:
According to the CITM course outline1, there are five data collection techniques that are commonly used in business analytics. They are:
Observations: This technique involves watching and recording the behavior, actions, or events of interest. Observations can be either direct or indirect, structured or unstructured, participant or non-participant.
Interviews: This technique involves asking questions to individuals or groups of people who have relevant knowledge or experience on the topic. Interviews can be either structured, semi-structured, or unstructured, depending on the level of flexibility and standardization of the questions.
Surveys: This technique involves administering a set of questions to a sample of respondents who represent the population of interest. Surveys can be either quantitative or qualitative, depending on the type and scale of the questions.
Focus groups: This technique involves gathering a small group of people who share some common characteristics or opinions on the topic and facilitating a discussion among them. Focus groups can be used to explore attitudes, perceptions, feelings, or preferences of the participants.
Documents: This technique involves reviewing and analyzing existing documents or records that are relevant to the topic. Documents can be either primary or secondary, depending on the source and authenticity of the information.
References:
1: 7 Data Collection Methods and Techniques | SafetyCulture
2: CITM 500 Data and Information Management | The Chang School of Continuing Education - Toronto Metropolitan University
3: Data Collection Methods | Step-by-Step Guide & Examples - Scribbr
4: Data Collection - Methods Types and Examples - Research Method
NEW QUESTION # 47
_______________ interdependenceoccurs when two organizationsdepend on each other.
- A. Sequential
- B. Pooled
- C. Peer
- D. Reciprocal
Answer: D
Explanation:
Reciprocal interdependence occurs when two organizations depend on each other in a cyclical manner, such that the output of one becomes the input of the other and vice versa. This type of interdependence is the most complex and difficult to manage, as it requires constant coordination and communication between the organizations. An example of reciprocal interdependence is the relationship between a software development company and a software testing company, where each one relies on the feedback and quality of the other's work. References: Three Types of Interdependence in an Organizational Structure, Interdependence in International Organization and Global Governance
NEW QUESTION # 48
Which model extends the waterfall approach by recognizing thedifferent cycles?
- A. Spiral Model
- B. Scrum Model
- C. Binding Model
- D. Six Sigma Model
Answer: A
Explanation:
The spiral model is a software development lifecycle model that extends the waterfall approach by recognizing the different cycles of planning, risk analysis, engineering, and evaluation. The spiral model allows for iterative and incremental development, where each cycle produces a prototype or a deliverable that can be evaluated by the customer and the project team. The spiral model also incorporates risk management throughoutthe project, as each cycle involves identifying and resolving potential risks before proceeding to the next cycle. The spiral model is suitable for large, complex, and uncertain projects that require frequent feedback and adaptation. References:
Spiral Model vs. Waterfall Model: Definitions and Differences
Waterfall Methodology: The Ultimate Guide to the Waterfall Model
NEW QUESTION # 49
________ is a representation of somereal-world thing and a numberof specific instances of that thing.
- A. Classes
- B. Links
- C. Procedures
- D. Object
Answer: A
Explanation:
Classes are a representation of some real-world thing and a number of specific instances of that thing. Classes define the common characteristics and behaviors of a group of objects, such as properties, methods, and events. Objects are individual instances of classes that can have different values for the properties and variables defined by the class. Procedures are blocks of code that perform a specific task or function. Links are connections between objects that allow communication and interaction. References: Objects and Classes - Programming Fundamentals, Objects and classes - Visual Basic, Object-Oriented Programming: Objects, Classes & Methods
NEW QUESTION # 50
Which type of knowledge is difficult to explain?
- A. Explicit Knowledge
- B. Strategic Knowledge
- C. Tactic Knowledge
- D. In-house knowledge
Answer: C
Explanation:
Tacit knowledge is the knowledge that is acquired from one's own experience, which cannot be easily expressed through words or pictures. It is personal, subjective, and based on intuition and insights. It is difficult to explain because it is often implicit, uncodified, and context-specific. Examples of tacit knowledge include facial recognition, riding a bike, or playing a musical instrument. References: Tacit Knowledge Vs.
Explicit Knowledge, Difference Between Explicit Knowledge and Tacit Knowledge, Tacit vs explicit knowledge: Exploring the key differences, Different Types of Knowledge: Implicit, Tacit, and Explicit, Explicit Knowledge: Definition, Examples, and Methods
NEW QUESTION # 51
Knowledge isa strategic resource for manyorganizations.
- A. False
- B. True
Answer: B
Explanation:
Knowledge is a strategic resource for many organizations because it enables them to create value, innovate, and compete in the knowledge economy. Knowledge management is the process of acquiring, creating, sharing, and applying knowledge to achieve organizational goals and objectives. Knowledge strategies are the plans and actions that align the knowledge resources and capabilities of an organization with its intellectual requirements and strategic direction. A knowledge strategy defines how anorganization intends to use knowledge as a source of competitive advantage and how it will manage its knowledge assets and processes effectively and efficiently. References:
Knowledge Strategies - Cambridge University Press & Assessment1
Strategic knowledge management: theory, practice and future challenges - Emerald Insight2 Managing organizational knowledge as a strategic asset - Emerald Insight3
NEW QUESTION # 52
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