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NEW QUESTION 25
Which Cisco Spark Flex Plan is an enterprise-wide subscription for meetings, messaging, and calling?
- A. Employee Count
- B. Shared Meetings
- C. Active User
- D. Cloud Flex
Answer: D
NEW QUESTION 26
Which option lists the Cisco Collaboration pillars?
- A. on-premises, interoperable, and hybrid
- B. on-premises, cloud, and hybrid
- C. cloud, hybrid, and virtual
- D. on-premises, hosted, and cloud
Answer: B
NEW QUESTION 27
Which action can increase the bottom line and add value to the customer?
- A. Offer 24 hour TAC support free of charge
- B. Offer unlimited warranties on all equipment.
- C. Offer a discount for referrals.
- D. Offer a Cisco Software Services contract.
Answer: D
Explanation:
Explanation
https://blogs.cisco.com/partner/building-your-customer-success-team-much-much-more-than-just-good-custome
NEW QUESTION 28
Which option does BYOx refer to?
- A. bring your own device
- B. bring your own XML
- C. bring your own experience
- D. bring your own application
Answer: D
NEW QUESTION 29
Which sales play focuses on B2B and B2C communication?
- A. travel
- B. HR
- C. entertainment
- D. facilities
Answer: D
NEW QUESTION 30
Which option lists the components of Cisco Spark?
- A. messaging, calling, and collaboration
- B. messaging, meeting, and collaboration
- C. messaging and meeting
- D. messaging, meeting, and calling
Answer: D
NEW QUESTION 31
Which components of the on-premises collaboration solution offer IP firewall traversal for B2B and B2C calling?
- A. Cisco TelePresence Conductor
- B. Cisco Expressway Core and Expressway Edge
- C. Cisco TelePresence Server
- D. Cisco Unity Connection server
Answer: B
NEW QUESTION 32
Which sales step identifies products that you think benefit the customer needs the most?
- A. introduction
- B. qualification
- C. rapport
- D. education
Answer: D
NEW QUESTION 33
Which option is the only constant in the workplace?
- A. way information is shared
- B. way people work
- C. way humans interact with each other
- D. way video infrastructure communicates
Answer: C
NEW QUESTION 34
Which description of the purpose of activity-based working spaces is true?
- A. faster frequent interaction and collaboration among individuals and teams
- B. for more formal or important discussions and decision making
- C. bringing access to information and collaboration tools closer to the point of work
- D. adoption of personal video and telepresence units
Answer: C
NEW QUESTION 35
Which purpose of the Customer Lifecycle is true?
- A. understanding how to entice the customer to contact you when they want to purchase additional products
- B. understanding why single-transaction customers are preferred
- C. understanding when you should no longer be selling products to a customer and start focusing on new customers
- D. understanding what a customer needs between onboarding and renewing, and creating a customer for life
Answer: A
NEW QUESTION 36
How is recurring revenue procured?
- A. through a time-building model
- B. through a subscription-based model
- C. through a one-time transaction
- D. through massive marketing campaigns
Answer: B
NEW QUESTION 37
Which action must be taken first when deciding what to sell to a customer?
- A. Discuss the benefits of modernizing equipment.
- B. Consider the size of the organization.
- C. Determine their licensing needs.
- D. Assess what the customer currently has in place.
Answer: D
NEW QUESTION 38
Which ability do today's collaboration solutions offer to organizations?
- A. to integrate video, audio, and web participants into single, unified meeting experience
- B. to separate video, audio, and web participants into multiple meeting experiences
- C. to migrate audio participants to video participants in a specific meeting experience
- D. to compartmentalize participants into unique meeting experiences
Answer: A
NEW QUESTION 39
Which way to handle objections is the best?
- A. Agree with objections to get the customer to trust you
- B. Communicate value and benefits
- C. Refuse to listen to objections.
- D. Provide documentation on why their objections are invalid.
Answer: B
Explanation:
Explanation
https://www.cisco.com/web/partners/services/training/accelerate/downloads/objection_handling_sg.pdf
NEW QUESTION 40
Why does the millennial generation have a different perspective and expectation on how work is approached?
- A. They know more about the global economy
- B. They can relate better to people than other generations
- C. They grew up with the Internet and technology
- D. They have always worked in team environments
Answer: C
NEW QUESTION 41
Which Cisco UCM version provides access to Spark Hybrid functionality?
- A. 9.1 or higher
- B. 10.5 or higher
- C. 11.0
- D. 10.5
Answer: B
Explanation:
Explanation
https://www.cisco.com/c/en/us/solutions/collateral/unified-communications/spark-hybrid-services/datasheet-c78-
NEW QUESTION 42
Which Cisco phone has capability for all collaboration requirements, including intelligent proximity, Wi-Fi, and video?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION 43
Which Cisco product is a premised-based, cloud-managed telephone platform that targets the SMB market for partner recurring revenue?
- A. Cisco Spark Flex Plan
- B. Hybrid Media Services
- C. Hybrid Business Edition 6000
- D. Cisco Business Edition 4000
Answer: D
NEW QUESTION 44
Which type of licensing has Cisco historically used for its products?
- A. enterprise-based licenses
- B. device-based licenses
- C. single-use licenses
- D. user-based licenses
Answer: B
NEW QUESTION 45
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Cisco Collaboration Architecture Sales Essentials 700-651 Exam
Cisco Collaboration Architecture Sales Essentials 700-651 Exam related to Cisco Collaboration Architecture Sales Essentials Certification. This exam validates the Candidate knowledge and skills of roles related to a Cisco Business Architecture lead sales process, Specific responsibilities of a business architect, Customer journey, customer credibility and rapport.
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