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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Change Management and Adoption | - Training and enablement planning - User adoption strategies - Communication and rollout planning | |
| Topic 2: Slack Administration and Governance | - Security and compliance controls - Workspace configuration and settings - User lifecycle management | |
| Topic 3: Solution Design for Slack | - Workspace architecture and design principles - Channel strategy and governance model - Integration design with Salesforce ecosystem | |
| Topic 4: Delivery and Migration | 17% | - Role definition across Slack, partner, and client teams - Slack delivery best practices - End-to-end migration planning and execution |
Salesforce Certified Slack Consultant Sample Questions:
1. Sentinel Corp's legal team wants to create a separate workspace for all confidential legal conversations. They want to allow all members of the org to see that the workspace exists, but only legal team members should be approved to join.
What access level would you recommend for the workspace?
A) Hidden
B) Invite only
C) By Request
D) Open
2. You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?
A) Workspace Admins and Workspace Owners only
B) Everyone, including guests
C) Org Admins and Org Owners only
D) Everyone, except guests
3. Your client is launching their Slack instance on Monday, March 1st and you have decided to offer three Slack User Essentials live training sessions to support their end users. The company is headquartered in San Francisco, and has additional offices in New York and in London.
How should you propose scheduling the three sessions to ensure you can deliver a tailored training experience in Slack?
A) Host three sessions to accommodate various time zones throughout the week of March 1st.
B) Host one session for San Francisco users prior to March 1st and the other two sessions after March 1st.
C) Host three sessions at various times of the week prior to the March 1st launch.
D) Host weekly sessions on Mondays at 9am ET, starting on March 1st, ending on March 15th.
4. An employee has a channel they want to archive.
Which scenario represents the most automated channel archive/unarchive request process?
A) Open the #plz-admin channel, navigate to the channel workflows and begin the archive/unarchive workflow.
B) Open the #plzadmin-benefits channel and send a message requesting support to archive the existing channel.
C) Direct message (DM) a workspace admin and request the archive/unarchive link.
D) Open the #plz admin channel and send a message requesting support to archive the existing channel.
5. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?
A) It will be converted to a private multi-workspace channel.
B) It will remain as a Slack Connect channel.
C) It will be converted to a public multi-workspace channel.
D) It will be converted to a single workspace channel in the migrating workspace.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |






